jili356 Privacy Policy

1. Introduction

jili356 ("jili356," "we," "us," or "our") is committed to protecting the privacy and personal data of all users ("you," "your," or "Player") of the jili356 platform accessible at https://jili356.app (the "Platform"). This Privacy Policy describes how jili356 collects, uses, stores, shares, and protects your personal information when you access or use the Platform, and explains the rights available to you under applicable Philippine data privacy law.

This Privacy Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, which are incorporated herein by reference. By registering an account or using the jili356 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

If you do not agree with the terms of this Privacy Policy, please do not access or use the jili356 Platform.

2. Data Controller

For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, jili356 acts as the Personal Information Controller with respect to the personal data of its registered players and website visitors.

Our designated Data Protection Officer (DPO) can be contacted at [email protected] for any privacy-related inquiries, complaints, or data subject requests. We aim to acknowledge all DPO inquiries within five (5) business days.

3. Personal Data We Collect

jili356 collects the following categories of personal data from players and website visitors:

• Identity Data: Full legal name, date of birth, gender, nationality, and government-issued identification numbers (e.g., Philippine National ID, passport, driver's license, SSS/GSIS number) collected during account registration and identity verification.
• Contact Data: Email address, mobile phone number, and residential address (including city, province, and postal code within the Philippines).
• Financial Data: GCash account details, PayMaya/Maya account details, bank account information (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank), debit card details, transaction history, deposit and withdrawal records.
• Account Data: Username, encrypted password, account preferences, communication preferences, and responsible gaming settings.
• Gaming Data: Game history, wagering activity, bonus usage, session duration, and win/loss records.
• Technical Data: IP address, device type, operating system, browser type and version, time zone, and other technical identifiers collected automatically when you access the Platform.
• Usage Data: Information about how you navigate and interact with the Platform, including pages visited, features used, and links clicked.
• Communications Data: Records of your communications with jili356 customer support, including live chat transcripts, emails, and support ticket history.
• Verification Data: Copies of identity documents, selfies, and other documentation submitted for KYC (Know Your Customer) and AML (Anti-Money Laundering) compliance purposes.

4. How We Collect Your Data

jili356 collects personal data through the following means:

• Direct Collection: Data you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated Collection: Technical and usage data collected automatically through cookies, web beacons, log files, and similar tracking technologies when you access the Platform.
• Third-Party Sources: Data received from identity verification service providers, payment processors, fraud prevention services, and regulatory databases for the purpose of verifying your identity and complying with legal obligations.

5. How We Use Your Personal Data

jili356 uses your personal data for the following purposes:

• To create, manage, and maintain your jili356 account and provide you with access to the Platform and its features.
• To verify your identity and age (21+) in compliance with Philippine gaming regulations and KYC/AML requirements.
• To process deposits, withdrawals, and other financial transactions on the Platform.
• To administer bonuses, promotions, and loyalty programs in accordance with applicable terms.
• To provide customer support and respond to your inquiries, complaints, and feedback.
• To detect, investigate, and prevent fraud, money laundering, cheating, and other prohibited conduct.
• To comply with legal and regulatory obligations, including reporting requirements imposed by PAGCOR and other Philippine authorities.
• To send you service-related communications, including account notifications, security alerts, and updates to our policies.
• To send you marketing communications about jili356 promotions and offers, where you have provided consent or where permitted by applicable law. You may opt out of marketing communications at any time.
• To analyze Platform usage and improve our services, games, and user experience.
• To enforce our Terms & Conditions and protect the rights and interests of jili356 and its players.

6. Legal Basis for Processing

jili356 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing necessary for the performance of our contract with you (i.e., the Terms & Conditions), including account management, payment processing, and service delivery.
• Legal Obligation: Processing required to comply with applicable laws and regulations, including KYC/AML obligations, PAGCOR licensing requirements, and tax reporting obligations.
• Legitimate Interests: Processing necessary for jili356's legitimate business interests, including fraud prevention, security monitoring, and service improvement, where such interests are not overridden by your rights and freedoms.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent, including for marketing communications and certain cookie-based tracking. You may withdraw consent at any time without affecting the lawfulness of prior processing.

7. Data Sharing and Disclosure

jili356 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya/Maya, and banking partners (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) for the purpose of processing financial transactions.
• Identity Verification Providers: Third-party KYC and AML service providers engaged to verify player identities and screen against sanctions and watchlists.
• Game Providers: Software providers whose games are hosted on the jili356 Platform, to the extent necessary for game operation and fairness auditing.
• IT and Security Service Providers: Cloud hosting, cybersecurity, and technical support providers engaged to operate and secure the Platform.
• Regulatory Authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government agencies, where disclosure is required by law or regulatory directive.
• Law Enforcement: Philippine law enforcement agencies, where disclosure is required by a valid court order, subpoena, or legal process.
• Professional Advisors: Legal counsel, auditors, and other professional advisors engaged by jili356, subject to professional confidentiality obligations.

All third-party service providers engaged by jili356 are required to process personal data only in accordance with jili356's instructions and to implement appropriate technical and organizational security measures.

8. Cookies and Tracking Technologies

jili356 uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support security and fraud prevention measures. The following types of cookies are used:

• Strictly Necessary Cookies: Essential for the operation of the Platform, including session management, authentication, and security. These cookies cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings, such as language preferences and responsible gaming limits.
• Analytics Cookies: Used to collect aggregated, anonymized data about how players use the Platform, helping us improve our services. These cookies are only set with your consent.
• Security Cookies: Used to detect and prevent fraudulent activity, bot traffic, and unauthorized access attempts.

You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform.

9. Data Retention

jili356 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. The following general retention periods apply:

• Account Data: Retained for the duration of your account and for a period of five (5) years following account closure, in accordance with PAGCOR licensing requirements and AML regulations.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act and related regulations.
• KYC/Verification Documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction.
• Communications Records: Customer support communications are retained for a period of two (2) years from the date of the last interaction.
• Technical and Usage Data: Retained for a period of up to twelve (12) months, unless required for longer retention for security or fraud investigation purposes.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with jili356's data disposal procedures.

10. Data Security

jili356 implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the jili356 Platform.
• AES-256 encryption for sensitive data stored at rest, including financial data and identity documents.
• Multi-factor authentication (MFA) options for player accounts.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security audits, penetration testing, and vulnerability assessments conducted by qualified security professionals.
• 24/7 security monitoring and intrusion detection systems.

While jili356 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jili356 will notify you and the National Privacy Commission in accordance with the requirements of the Data Privacy Act of 2012.

11. Your Data Subject Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jili356:

• Right to be Informed: The right to be informed about how your personal data is collected and processed, as described in this Privacy Policy.
• Right to Access: The right to obtain confirmation of whether jili356 holds personal data about you, and to request a copy of that data.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data held by jili356.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jili356's legal retention obligations.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Restrict Processing: The right to request that jili356 restrict the processing of your personal data in certain circumstances, such as while a rectification request is being assessed.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe that jili356 has processed your personal data in violation of the Data Privacy Act of 2012.

To exercise any of the above rights, please submit a written request to our Data Protection Officer at [email protected]. jili356 will respond to all valid data subject requests within thirty (30) days of receipt. We may require you to verify your identity before processing your request.

12. Children's Privacy

The jili356 Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming law. jili356 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that your child has provided personal data to jili356, please contact us immediately at [email protected] so that we can take appropriate action.

13. International Data Transfers

jili356 primarily stores and processes personal data within the Republic of the Philippines. In certain circumstances, personal data may be transferred to or processed by service providers located outside the Philippines, for example, cloud infrastructure providers or international game software vendors.

Where personal data is transferred outside the Philippines, jili356 ensures that appropriate safeguards are in place to protect your data, including contractual clauses that require the recipient to apply data protection standards equivalent to those required under Philippine law. Such transfers are conducted in compliance with the Data Privacy Act of 2012 and the regulations of the National Privacy Commission.

14. Updates to This Privacy Policy

jili356 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or regulatory requirements. When material changes are made, we will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.

The date of the most recent revision is indicated at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how jili356 protects your personal data. Your continued use of the Platform following the posting of any changes constitutes your acceptance of the revised Privacy Policy.

15. Contact and Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or jili356's data processing practices, please contact our Data Protection Officer:

• Email: [email protected]
• Live Chat: Available 24/7 via the Platform
• Address: Metro Manila, Philippines

If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. Further information about the NPC and how to file a complaint is available on the NPC's official website.